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FAQ

  • I am a provider for Blue Cross/Blue Shield, Midlands Choice, Aetna, Cigna, and Healthsmart. Your coverage and out-of-pocket costs for services are based on your insurance plan. I recommend contacting your insurance company to determine your mental health benefits.  This the information you will need when you call your insurance company:

    Billing NPI for Loren Conaway, PhD, LLC: 1538865613

     

    Practice Name:  Loren P. Conaway, PhD, LLC

     

    Procedure Codes:

    90791 (Initial Assessment) - first appointment

    90837 (individual Therapy) - subsequent 55 minute sessions

    Please be aware that reimbursement is considered a matter between you and your insurance company. It is important to check with your company about coverage and benefits before starting treatment.

    I provide out-of-network rates if I am not paneled on your insurance plan. You may have the opportunity for therapy costs to be reimbursed from your HSA, HRA, and/or FSA, or as out-of-network claims to your insurance company depending on your plan (contact your insurance company for details).

    Telehealth sessions are covered by most insurance providers.  However, I recommend checking with your insurance company to determine your benefits.  Telehealth is completed via a HIPAA compliant platform in order to protect your privacy and confidentiality. This technology is provided at no cost to ​my clients.

  • I accept credit cards, checks and cash.  Balances are to be paid on a monthly basis.

  • Sessions are typically 55 minutes in length. Missed appointments or cancellations without 24-hour notice will result in a no-show or late cancellation fee.

  • The first session focuses on information gathering while we become acquainted. I welcome questions!  If time permits, we will begin to develop a collaborative treatment plan.

  • Monday through Thursday and Saturdays 8 am-5 pm

  • The Psychology Interjurisdictional Compact (PSYPACT) is an interstate compact designed to facilitate the practice of telepsychology across state boundaries. I am permitted to conduct telehealth with clients located in participating states.  Information regarding participating states can be found at https://psypact.site-ym.com/page/psypactmap

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